Assistant Retail Manager
Core
Hands-on management of daily operations for a high-performing enclosed shopping centre, focusing on retailer relationships, customer experience, and operational safety.
Role type
Assistant Centre Manager (Retail Property)
Builds
A premier enclosed shopping centre in Northern Melbourne
Domain
Retail Property / Shopping Centre Management
Deliverable
product features
Required skills
Retailer relationship management, lease compliance support, customer experience strategy, contractor coordination, incident management, financial reporting, budget assistance, performance tracking, stakeholder management, event and promotion support
Preferred skills
Property or business graduate background, retail store/area management experience, customer service or B2C operations experience, commercial acumen
Technologies
None stated
Responsibilities
Serve as the first point of contact for tenants and support lease compliance; drive centre-wide customer experience initiatives; coordinate contractors and manage incidents to ensure smooth operations; support marketing events and promotions; assist with budgets, monthly reporting, and performance tracking.
Seniority
Mid-level, hands-on IC