Client Experience Coordinator – Construction & Handover
Core
Coordinate clients through the construction and handover stages of property builds, managing communication between clients, builders, brokers, and internal teams to ensure timely milestones and documentation.
Role type
Client Experience Coordinator (Construction & Handover)
Builds
Property portfolios for individual investors
Domain
Real Estate / Property Investment
Deliverable
client delivery
Required skills
Client communication, project coordination, CRM management, documentation tracking, stakeholder liaison, milestone tracking, invoice coordination, handover management
Preferred skills
Salesforce experience, construction industry knowledge
Responsibilities
Act as main point of contact for clients from construction commencement to handover, conduct structured introductory calls, provide updates at key milestones, coordinate stage invoices, track construction progress and delays, prepare handover communications, liaise with property managers for tenancy readiness, support final settlement and transition to leasing
Seniority
Mid-level, hands-on coordinator