Senior Data Quality Specialist
Core
Senior individual contributor responsible for resolving complex client data queries, performing root cause analysis, and improving data quality processes in financial services.
Role type
Senior IC data quality specialist (financial services)
Builds
High-quality data responses, root cause analysis reports, and knowledge base articles
Domain
Financial services / Investment management / Data quality
Required skills
Data research, Root cause analysis (RCA), Client query resolution, Data quality assurance, Process improvement, Anomaly detection, Financial identifiers knowledge (LEI, DUNs, ISIN, CUSIP, SEDOL), KYC/AML knowledge, SQL, MS Excel, Power BI/Tableau
Preferred skills
Factset/Capital IQ/Bloomberg proficiency, Lean concepts, UAT support
Technologies
SQL, MS Excel, Power BI, Tableau, Factset, Capital IQ, Bloomberg
Responsibilities
Decipher client questions and perform research to provide solutions, Provide professional and timely support to customer queries, Red flag areas impacting business as usual (BAU), Contribute towards process improvement through RCA, Contribute towards reducing client questions through KB articles, Take complete ownership of client questions and liaise with multiple teams, Manage workflow of client questions independently, Assist in on-going projects and UAT, Be the advocate of the voice of customer and report key insights/trends, Work cross-functionally with product, sales, and support teams
Seniority
Senior, hands-on IC