DevOps L1 support Engineer
Core
Provide first-level support, troubleshooting, and basic infrastructure changes for cloud-based applications and infrastructure.
Role type
L1 DevOps Support Engineer
Builds
Cloud infrastructure and applications on AWS
Domain
Cloud Infrastructure / DevOps
Deliverable
infrastructure
Required skills
AWS services, Terraform, YAML, Kubernetes, Grafana, Datadog, Linux system administration, scripting (Bash/Python), incident management, change management
Preferred skills
AWS certifications, CI/CD pipelines, advanced scripting
Technologies
AWS, Terraform, Kubernetes, Grafana, Datadog, Bash, Python
Responsibilities
Monitor system performance and availability using Grafana and Datadog, Respond to and resolve incidents and alerts, Troubleshoot issues related to Kubernetes, Terraform, and YAML configurations, Execute basic infrastructure changes using Terraform and YAML, Assist in the deployment and maintenance of Kubernetes clusters, Maintain and improve monitoring dashboards and alerts, Collaborate with L2/L3 support teams to escalate and resolve complex issues, Participate in on-call rotations
Seniority
Junior, hands-on IC
