Digital Business Analyst (early career) Hybrid
Core
Support the Purchase & Post-Purchase squad in building connected omnichannel experiences for customers across Australia and New Zealand, focusing on payments, fulfilment, delivery, and support.
Role type
Early career Digital Business Analyst
Builds
Digital initiatives, enhancements, and projects from idea through to delivery, launch, and optimisation for an online retail platform.
Domain
Retail / eCommerce / Omnichannel
Deliverable
product features
Required skills
Gathering requirements, creating user stories and tickets, translating requirements into delivery-ready work, working with developers and QA teams, understanding APIs and system integrations, cross-functional collaboration
Preferred skills
eCommerce or online retail experience, experience with external technology vendors, exposure to purchase/payment/fulfilment journeys
Technologies
Jira
Responsibilities
Researching opportunities and validating solutions, defining customer flows with UX colleagues, breaking larger initiatives into estimable work, clarifying requirements with vendors and internal teams, supporting initiatives across the purchase and post-purchase journey
Seniority
Early career, hands-on IC
