Dir Operational Excellence & Standardization
Core
Leads enterprise-wide efforts to improve operational performance, reduce variation, and drive consistent execution across utility operating companies through standardized processes and data-driven decision making.
Role type
Senior Director, Operational Excellence & Standardization
Builds
Standardized operational processes, performance governance frameworks, and technology-enabled solutions for utility operations
Domain
Utility industry (electric/gas) + Operational Excellence/Continuous Improvement
Required skills
Enterprise strategy development, process standardization, performance governance, data analytics, stakeholder influence, change management, benchmarking, technology adoption
Preferred skills
MBA or MEng, experience in electric/gas utility operations, transmission/distribution, capital-intensive industries
Technologies
Digital tools, analytics platforms, automation solutions, AI solutions
Responsibilities
Develop enterprise operational excellence strategy, serve as strategic advisor to EVP, lead process standardization across OpCos, establish performance governance and KPI frameworks, drive corrective action and institutionalization of best practices, lead benchmarking activities, partner on technology-enabled performance improvement
Seniority
Director, strategic leadership & cross-functional influence