Sr. Mgr. BIE, Last-Mile Ops, AOP (Analytics Ops & Programs)
Core
Single-threaded leader building reporting and analytics capabilities for Last-mile operations (including 3P carriers) across India and Emerging markets (AU, BR, MX, AMET, SG) to enable data-driven decision-making and performance benchmarking.
Role type
Senior Manager, Business Intelligence Engineer (Last-Mile Operations)
Builds
Automated and self-service reports/dashboards, analytics tools, defect attribution bridges, authoritative datasets, and scorecards for operations performance.
Domain
Logistics / Last-mile Operations / Business Intelligence
Deliverable
production ML models | product features | dashboards & analysis
Required skills
SQL, Excel, team leadership and hiring, stakeholder management, strategic alignment
Preferred skills
Product experimentation (A/B testing), scripting languages (Python, R)
Technologies
SQL, Excel, Python, R
Responsibilities
Develop automated reporting capabilities and self-service dashboards; Build analytics tools and defect attribution bridges; Benchmark and improve operations performance via scorecards; Manage a team of ~30 members across multiple locations; Drive standardization and parity across marketplaces.
Seniority
Senior, hands-on IC with team leadership