Project and Program Manager with Spanish or German
Core
Lead end-to-end transition and implementation of HP Managed Services projects, ensuring alignment with contractual commitments and customer outcomes.
Role type
Senior Project and Program Manager (Managed Services)
Builds
Hardware, services, and solutions deployment for PC, Print, and Collaboration businesses
Domain
IT Managed Services / Transition & Transformation
Required skills
Project Management, Client Relationship Management, Financial Management, Risk Management, Change Management, Stakeholder Management, Contract Compliance, Cross-functional Coordination, Process Improvement, Program Governance
Preferred skills
Managed Services knowledge, PMP certification, ITIL certification, AI skills
Technologies
MS Office, Smartsheet
Responsibilities
Lead end-to-end transition of managed services projects or programs in accordance with contractual commitments, Statements of Work (SOW), and agreed customer outcomes; Act as the primary customer point of contact throughout implementation and transition, managing communication, expectations, governance, risks, issues, and escalations; Develop, maintain, and govern overall project and transition plans, ensuring alignment across internal teams, suppliers, partners, and customer stakeholders; Manage project financials, including budgets, forecasting, purchase orders, supplier payments, revenue realization, and cost control to meet business targets; Establish and drive project governance, including status reporting, KPI tracking, milestone reviews, change control, and executive communications; Coordinate cross-functional resources, incl. delivery teams and partners to ensure successful execution of project deliverables; Support sales and pursuit activities by contributing delivery expertise, solution validation, implementation planning, due diligence, discovery, and opportunity assessments; Ensure contractual, operational, and commercial compliance throughout the project lifecycle, including documentation management, acceptance processes, and change order execution; Identify, assess, and manage project risks, dependencies, issues, and opportunities, proactively driving mitigation plans and supporting organizational objectives; Oversee deployment and implementation activities, including project setup, supplier onboarding, ordering coordination, forecasting, installation management, and service readiness; Mentor project team members and promote professional development, project management excellence, and adherence to organizational methodologies and standards; Identify process improvement opportunities, participate in and lead MSD process improvement projects and initiatives
Seniority
Senior, hands-on IC with mentorship responsibilities
