Project and Program Manager with German
Core
Lead end-to-end transition and implementation of HP Managed Services projects, ensuring alignment with contractual commitments and customer outcomes.
Role type
Senior Project and Program Manager (IT Services Transition)
Builds
Managed service implementations for PC, Print, and Collaboration businesses
Domain
IT Services / Managed Services
Required skills
Project management, stakeholder management, risk and issue management, financial management, change management, escalation management, project planning, customer centricity, negotiation, problem-solving
Preferred skills
Managed services knowledge, PMP certification, ITIL certification, AI skills
Technologies
MS Office, Smartsheet
Responsibilities
Lead end-to-end transition of managed services projects or programs in accordance with contractual commitments, Statements of Work (SOW), and agreed customer outcomes. Act as the primary customer point of contact throughout implementation and transition, managing communication, expectations, governance, risks, issues, and escalations. Develop, maintain, and govern overall project and transition plans, ensuring alignment across internal teams, suppliers, partners, and customer stakeholders. Manage project financials, including budgets, forecasting, purchase orders, supplier payments, revenue realization, and cost control to meet business targets. Establish and drive project governance, including status reporting, KPI tracking, milestone reviews, change control, and executive communications. Coordinate cross-functional resources, incl. delivery teams and partners to ensure successful execution of project deliverables. Support sales and pursuit activities by contributing delivery expertise, solution validation, implementation planning, due diligence, discovery, and opportunity assessments. Mentor project team members and promote professional development, project management excellence, and adherence to organizational methodologies and standards.
Seniority
Senior, hands-on IC with leadership responsibilities
