Quality Program Manager, Commercial PC Quality, Cost & System Management
Core
Lead quality programs for refurbished PC initiatives, building frameworks to mitigate brand risks and align processes with New Product Introduction (NPI) cycles.
Role type
Senior Program Manager (Quality & Systems)
Builds
Refurbished PC quality frameworks and processes
Domain
Consumer Electronics / PC Hardware / Refurbishment
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program Management, Quality Management, Risk Management, Process Improvement, Project Planning, Stakeholder Communication, Budget Management, Resource Allocation, Change Management, Data Analysis
Preferred skills
PMP Certification, Quality Certification, Automation expertise, New Technology Integration
Technologies
N/A
Responsibilities
Define and build quality frameworks for refurbished PCs; Monitor key quality metrics (AIR/ARR) to ensure consistency; Manage cross-functional programs and project schedules; Identify and mitigate risks to brand reputation; Mentor less-experienced staff; Drive integration of new technologies into quality initiatives.
Seniority
Senior, hands-on IC with team leadership