Service Supply Chain Planning Super User
Core
Process owner and subject matter expert driving the effective use, configuration, and continuous improvement of the Servigistics planning platform across the AMS Service Supply Chain organization.
Role type
Senior IC supply chain planning super user (Servigistics)
Builds
Scalable system solutions for planning processes, data quality, and global planning standards
Domain
Service supply chain planning, enterprise planning systems, ERP integration
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Servigistics configuration and parameterization, forecasting and inventory optimization, master data governance, UAT and regression testing, planning process design, data validation, stakeholder management, solution alignment across ERP and planning systems
Preferred skills
Consulting-style stakeholder management, workshop facilitation, change management, business continuity planning
Technologies
Servigistics, ERP systems
Responsibilities
Own and maintain Servigistics configuration and planning process governance; Lead data validation, UAT, regression testing, and go-live readiness; Ensure master data integrity and alignment to global standards; Monitor planning outputs and drive corrective actions; Develop playbooks, standard work, and training materials; Lead future-state planning process design and fit-gap analysis; Lead continuous improvement initiatives for automation and forecast accuracy; Participate in global governance forums; Support business continuity planning and simulations.
Seniority
Senior, hands-on IC with strategic process ownership
