Service Supply Chain Planning Super User
Core
Process owner and subject matter expert responsible for driving the effective use, configuration, and continuous improvement of the Servigistics planning platform across the AMS Service Supply Chain organization.
Role type
Senior Service Supply Chain Planning Super User
Builds
Scalable system solutions for service supply chain planning, forecasting, and inventory optimization
Domain
Service Supply Chain / Enterprise Planning Systems
Required skills
Servigistics configuration, forecasting, inventory optimization, master data governance, UAT, regression testing, data validation, planning process design, stakeholder management
Preferred skills
Consulting-style stakeholder management, workshop facilitation, solution design, integration points understanding
Technologies
Servigistics, ERP, planning tools
Responsibilities
Own and maintain Servigistics configuration and planning process governance; Lead data validation, UAT, regression testing, and go-live readiness; Ensure master data integrity and alignment to global standards; Monitor planning outputs and drive corrective actions; Act as first level of business support for planners; Develop playbooks, standard work, and training materials; Lead future-state planning process design and fit-gap analysis; Lead continuous improvement initiatives for automation and forecast accuracy; Participate in global governance forums; Support business continuity planning and change management.
Seniority
Senior, hands-on IC
