CSS Service Insights Analyst
Core
Deliver advanced analytical insights using SQL, Python, and AI techniques to drive business growth, improve customer engagement, and support strategic decision-making for digital products.
Role type
Senior IC data analyst (analytics & AI)
Builds
Executive-ready dashboards, measurement frameworks, and data-driven narratives for product strategy and monetization.
Domain
Digital products, customer engagement, and data analytics
Deliverable
production ML models | dashboards & analysis
Required skills
Advanced SQL, Python, statistical analysis, machine learning, A/B testing, data visualization, enterprise data platforms
Preferred skills
Graduate degree in Analytics/Data Science, experience with AI-enabled analytical tools
Technologies
Power BI, Looker, ThoughtSpot, Google Analytics, Databricks SQL, Amazon Redshift
Responsibilities
Design experiments and performance measurement frameworks; synthesize data from multiple sources to validate hypotheses; create executive presentations; apply statistical and ML methods to uncover patterns; identify opportunities to leverage AI for analytical efficiency.
Seniority
Senior, hands-on IC