Senior Program Manager
Core
Strategic program manager leading end-to-end delivery of complex software and digital solutions for a global Printer portfolio, acting as a bridge between Product, R&D, Engineering, and Design teams to ensure Operational Excellence.
Role type
Senior Program Manager (Design Operations)
Builds
Scalable software and digital solution programs for the global Printer portfolio
Domain
Enterprise Hardware/Software (Printers), Digital Product Operations
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Program management, Design operations, Cross-functional stakeholder leadership, Jira management, Agile/Hybrid methodologies, Budget forecasting, Risk management, Process improvement, Requirement analysis, OKR/KPI definition
Preferred skills
PMP certification, Experience in Design industry, AI tool adoption, Microsoft Project proficiency
Technologies
Jira, Figma, Microsoft 365, Teams, Excel, PowerPoint, Miro, Smartsheet
Responsibilities
Own design intake, scoping, and requirements readiness; Translate design work into Jira artifacts and maintain traceability; Act as a connective layer across UX, Product, R&D, and Engineering to resolve misalignments; Improve design operations processes and build reusable templates; Lead program scope, roadmap, and delivery lifecycle; Manage program budgets, forecasts, and governance frameworks.
Seniority
Senior, hands-on IC