Technical Support Engineer – DevOps / SRE
Core
Support global PC manufacturing automation infrastructure by troubleshooting incidents and building self-healing scripts to automate factory operations.
Role type
Junior-to-mid-level DevOps/SRE Engineer
Builds
Internal automation tools, self-healing scripts, monitoring alerts, and auto-remediation playbooks for factory systems
Domain
Manufacturing automation, global IT operations, DevOps
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Linux/Windows server troubleshooting, SQL database management, scripting (PowerShell/Python), Kubernetes familiarity, observability tool usage
Preferred skills
C#/.NET development, Go programming, Kafka stream processing, industrial environment experience
Technologies
Windows Server, Linux (Ubuntu), MS SQL, PostgreSQL, MySQL, VMware, Hyper-V, Kubernetes, Proxmox VE, Grafana, Prometheus, Kafka, Redis, Ansible, Azure, C#, Python, PowerShell, Go
Responsibilities
Take ownership of escalated incidents from factories or monitoring systems, perform live troubleshooting on servers and networks, document root causes and create automated solutions, build and extend internal tools and auto-remediation playbooks, work with production data at scale, improve observability and CI/CD pipelines
Seniority
Junior to Mid-level, hands-on IC
