Data Analyst
Core
Collect, structure, and analyze customer usage data from deployed security environments to generate insights on product usage and behavior for R&D and customer success strategies.
Role type
Junior IC data analyst (product usage & project coordination)
Builds
Customer usage dashboards, internal adoption metrics, and project status reports for R&D initiatives
Domain
Cybersecurity / Enterprise Software
Deliverable
dashboards & analysis
Required skills
Data collection, data structuring, trend identification, report writing, Excel (pivot tables), SQL, Power BI, Tableau, project tracking (Jira/Confluence)
Preferred skills
Cybersecurity concepts, customer data analytics, Agile/Waterfall methodologies
Responsibilities
Collaborate with consultants to gather data from customer environments, organize and structure usage data, identify trends and patterns, produce reports and dashboards, support internal metric development, assist in planning and tracking R&D projects, coordinate tasks and timelines across stakeholders
Seniority
Junior, early-career IC