Digitalization Driver Service Operations
Core
Accelerate the digitalization journey for Service Operations by turning business needs into tangible digital improvements, focusing on the Transport area.
Role type
Digitalization Driver (Strategy & Hands-on Delivery)
Builds
Digital roadmap, automation solutions, data analytics pipelines, and dashboards for Service Operations
Domain
Transport industry + Digital Transformation / AI / Data Analytics
Required skills
Strategic thinking, process design, Robotic Process Automation (RPA), Agentic Automation, AI/ML, Python, cloud technology, data management, change management
Preferred skills
Emerging technology exploration, stakeholder engagement, digital competence development
Technologies
Python, Power BI, Databricks, Power Platform, automation tools
Responsibilities
Shape and drive the digitalization roadmap; communicate roadmap priorities and visualize business value; drive smarter ways of working via data management and process standardization; identify pain points and define digital opportunities; develop and improve digital solutions; build engagement and digital capability across teams