Customer Software Engineer - Release & Support
Core
Customer-facing software engineer responsible for technical support and managing the full lifecycle of software and firmware updates for field-deployed information displays in public transport.
Role type
Customer Software Engineer (Release & Support)
Builds
Stable and smart display solutions for public transport operators
Domain
Public transport / Embedded systems / Field operations
Required skills
Backend programming (C/C++/C#/Python), Linux, Databases, Electronics fundamentals, Windows, Office
Preferred skills
Software support experience, Customer-facing technical roles
Responsibilities
Troubleshoot and analyze complex software-related issues, Manage software and firmware updates and release flow, Plan and communicate updates with customers, Collaborate with development and support teams, Support the support and service team
