Business Process Partner
Core
Shape, improve, and maintain end-to-end business processes to ensure operational excellence and alignment with IKEA's strategic goals.
Role type
Business Process Partner (Process Improvement & Optimization)
Builds
Efficient, future-ready business processes and data models for Range Operations
Domain
Retail / Home Furnishing / Business Process Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Business process modeling, stakeholder engagement, root cause analysis, KPI definition, cross-functional collaboration, process standardization
Preferred skills
Business Process Management (BPM) frameworks, change management, indirect leadership, influence without authority
Technologies
Business Process Framework, digital solutions, data models
Responsibilities
Gather and document business requirements with Process Owners; Analyze process performance and identify improvement areas; Engage with stakeholders to understand business reality; Collaborate with Digital Product Teams to align processes with digital solutions; Model and document processes; Secure cross-process alignment and data exchanges; Identify standardization opportunities
Seniority
Mid-level, hands-on IC