Senior Associate Product Owner
Core
Lead execution of product strategy and delivery for secure communication and self-service experiences (Secure Message Center, Virtual Assistant, Live Agent Chat) supporting client and advisor needs.
Role type
Senior Associate Product Owner (Product Management)
Builds
Secure communication and self-service digital experiences for clients and advisors
Domain
Financial Services / Digital Product
Deliverable
product features
Required skills
Product strategy definition, Agile Scrum execution, Roadmap planning, Requirements definition, Stakeholder management, Business analysis, Digital product knowledge
Preferred skills
Agile environment experience, Cross-functional team collaboration, Conflict resolution, Facilitation
Technologies
Agile Scrum, Digital Servicing, AI-enabled experiences
Responsibilities
Lead execution of product strategy and delivery for agile Scrum teams; Define and execute digital product strategy with KPIs; Partner with business, technology, UX, risk, and compliance stakeholders; Own product backlogs, roadmap planning, and prioritization; Identify opportunities to improve customer experiences and drive engagement.
Seniority
Senior, hands-on IC
