Assistant Manager - Product Support
Core
Review and validate technical specifications, BOMs, and drawings for API pump packages; ensure compliance with API standards during manufacturing, assembly, and testing; resolve technical issues related to hydraulics, mechanical design, and sealing systems.
Role type
Senior IC mechanical engineering product support specialist
Builds
API centrifugal pumps and auxiliary systems for Oil & Gas, Refinery, Petrochemical, and Power sectors
Domain
Industrial pumps (API 610/682) + Mechanical Engineering
Required skills
API 610 centrifugal pump knowledge, API 682 mechanical seal systems, AutoCAD/NX/UG, SAP MM/PP, pump hydraulics, rotor dynamics, sealing systems, bearing arrangements, international standards compliance, root cause analysis, engineering documentation
Preferred skills
API 610 BB1/BB2/BB3/BB5/OH product lines, reliability engineering, customer project execution in Oil & Gas/Refinery/Petrochemical/Power sectors, localization and value engineering
Technologies
SAP, AutoCAD, NX/UG
Responsibilities
Review customer orders, technical specifications, and project requirements for API pump packages; Prepare and release accurate pump part lists (BOMs) and manufacturing drawings in SAP; Investigate and resolve technical issues related to hydraulics, mechanical design, materials, and sealing systems; Ensure compliance with API 610, API 682, and applicable international standards; Support 3D modelling activities and validate models for manufacturing compliance; Participate in field investigations and customer site visits to assess critical equipment performance issues.
Seniority
Mid-Senior, hands-on IC