CareerPlan

Pre-Sales Technical Support Engineer | Networking Solutions

Dallas, Texas, United StatesFull-time2026-10-16 → 2026-11-10
Hybrid

Core

Pre-sales technical advisor designing and validating end-to-end IoT and networking solutions for prospective clients.

Role type

Pre-sales solutions engineer (networking/IoT)

Builds

Custom connectivity solutions, PoC deployments, and technical proposals for industrial and enterprise clients

Domain

Industrial IoT, Networking, Telecommunications

Required skills

Networking fundamentals (TCP/IP, DNS, DHCP), Cellular technologies (2G/3G/4G/LTE), Router configuration, VLANs, QoS, VPN technologies (IPSec, L2TP, OpenVPN, DMVPN, SSTP), Firewall configuration (IPTABLES), Linux-based systems (OpenWRT/embedded), Bash scripting, AT commands, Technical documentation, Solution architecture design

Preferred skills

Industrial networking experience, IoT deployment experience, Pre-sales or solutions engineering background

Technologies

Linux, OpenWRT, TCP/IP, DNS, DHCP, HTTP, FTP, IPSec, L2TP, OpenVPN, DMVPN, SSTP, IPTABLES, 2G, 3G, 4G, LTE

Responsibilities

Design and propose end-to-end IoT and networking solutions based on customer requirements; Deliver technical presentations, product demonstrations, and proof-of-concept (PoC) deployments; Troubleshoot and resolve technical issues during pre-sales and pilot phases; Collaborate with sales, product management, and R&D teams to align solutions with market needs; Prepare and maintain technical documentation, proposals, and solution architectures; Conduct training sessions and workshops for clients, partners, and internal teams.

Seniority

Mid-level, hands-on IC