Member of Technical Staff
Core
Build and optimize production AI agent systems for intent classification, tool selection, and response generation, focusing on reliability, evaluation, and cost efficiency.
Role type
Senior IC machine-learning engineer (AI agents)
Builds
Production AI agents, retrieval systems, and multi-step tool workflows
Domain
AI/ML, conversational agents, backend infrastructure
Deliverable
production ML models
Required skills
Python, Go, Rust, Java, retrieval systems, prompt engineering, model orchestration, API integration, observability, real-time systems, cost optimization
Preferred skills
Voice processing, user-facing configuration tools, latency optimization
Responsibilities
Build response-generation pipelines for intent classification and tool selection; Develop retrieval systems grounded in customer data; Create evaluation frameworks using real conversations; Implement observability and tracing for agent behavior; Extend agent capabilities to voice using real-time transcription; Improve model speed and cost through routing and caching.
Seniority
Senior, hands-on IC
