Staff Frontend Engineer
Core
Build AI-native experiences for chat, workflows, integrations, approvals, and knowledge, owning features from definition through release.
Role type
Staff Frontend Engineer (AI-native)
Builds
Customer-facing AI features, shared components, and scalable frontend capabilities for ServiceNow.
Domain
Enterprise SaaS / AI / Frontend Engineering
Deliverable
production ML models
Required skills
React, TypeScript, asynchronous server state, realtime events, automated testing, AI Development Lifecycle, prompt engineering, structured outputs, rich-text editors, Web Components, ServiceNow
Preferred skills
Design systems, Shadow DOM, AI automation products
Technologies
React, TypeScript, ServiceNow
Responsibilities
Design reliable realtime and asynchronous interfaces with streaming and failure handling; Maintain frontend foundations including shared packages and build tooling; Validate AI-generated work and define evaluation criteria; Collaborate with product, design, backend, and AI engineers.
Seniority
Staff, hands-on IC with strategic scope