Technical Consultant- Austin, TX
Core
Provide clinical and technical expertise to healthcare customers using Abbott infectious disease diagnostic solutions, supporting product implementation, training, and workflow optimization.
Role type
Field-based Technical Consultant (Infectious Disease Diagnostics)
Builds
Clinical and technical training, account implementations, connectivity integrations, and workflow assessments for diagnostic products.
Domain
Healthcare / Infectious Disease Diagnostics / Clinical Laboratory
Deliverable
product features
Required skills
Clinical laboratory experience, Registered Medical Technologist or Registered Nurse licensure, Point-of-care testing experience, Regulatory compliance knowledge (CLIA, CAP, COLA, TJC), Technical training delivery, IT connectivity integration, Workflow optimization, Customer retention strategies, Troubleshooting diagnostic instruments, Data-driven insights presentation
Preferred skills
Supervisory or management experience, Advanced degree in healthcare, Infectious disease testing program support, Healthcare instrument connectivity knowledge, Customer-facing consulting experience, Independent project management
Technologies
Microsoft Office (Word, Excel, PowerPoint, Outlook), Diagnostic instruments, POC Link connectivity
Responsibilities
Deliver on-site technical and clinical training for infectious disease diagnostic products, Support new account implementations and activations, Guide customers through verification studies and testing processes, Lead POC Link connectivity implementations, Troubleshoot connectivity and performance issues, Conduct workflow assessments in clinics and hospitals, Partner with sales teams to support key accounts and growth opportunities, Educate customers on testing trends and data-driven insights
Seniority
Mid-level, hands-on IC