Technical Support Scientist
Core
Provide technical support, conduct verification/validation studies, and resolve technical issues for Drugs of Abuse manufacturing and diagnostic testing.
Role type
Technical Support Scientist (Toxicology/Diagnostics)
Builds
Diagnostic testing products and manufacturing processes
Domain
Healthcare diagnostics and toxicology
Required skills
Chemistry or Biological Sciences knowledge, experimental design, data analysis, technical writing, problem-solving, lab equipment operation, regulatory compliance (FDA/QSR/ISO)
Preferred skills
MS Office proficiency, process orientation, analytical thinking, team collaboration
Technologies
MS Excel, MS Word, electronic document management systems
Responsibilities
Conduct verification or validation studies for new or modified materials, investigate and resolve technical issues, perform customer complaint investigations, compile and analyze test data, maintain laboratory records, write technical reports and protocols, review and process controlled documentation
Seniority
Mid-level, hands-on IC with potential to direct junior staff
