CIG Senior Specialist Quality Assurance
Core
Lead cross-functional teams in complaint investigations, analyze complaint data to identify trends, and drive process enhancements for operational excellence in medical device quality.
Role type
Senior IC Quality Assurance Specialist (Complaint Investigations)
Builds
Audit-ready quality systems and improved product reliability
Domain
Medical Devices / Quality Assurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
complex analysis of quality records, problem solving, GMP environment experience, coaching and team development, audit readiness, procedural updates
Preferred skills
continuous improvement methodologies, stakeholder liaison
Technologies
quality management systems, complaint tracking tools
Responsibilities
Lead cross-functional teams in complaint investigations, monitor team performance via KPIs, analyze complaint data to identify trends, conduct inspection and validation of components, document quality issues for management review, contribute to procedural updates
Seniority
Senior, hands-on IC
