Technical Support Scientist
Core
Provides technical support, conducts moderate complexity experiments, and resolves issues within a Drugs of Abuse manufacturing facility for diagnostic testing.
Role type
Technical Support Scientist
Builds
Diagnostic testing products and manufacturing processes
Domain
Healthcare diagnostics / Toxicology
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Chemistry or Biological Sciences knowledge, experimental design, data analysis, technical writing, problem-solving, lab equipment operation, regulatory compliance (QSR, ISO, FDA)
Preferred skills
MS Office proficiency, process orientation, analytical thinking, team collaboration
Technologies
MS Excel, MS Word, electronic document management systems
Responsibilities
Conduct verification or validation studies, investigate customer complaints, compile and analyze test data, write technical reports and protocols, maintain laboratory records, evaluate testing methods, direct junior staff on day-to-day tasks
Seniority
Mid-level, hands-on IC