Job
Core
Design and lead Trust & Safety operations, moderation policies, and AI-driven moderation systems to ensure user safety and platform integrity.
Role type
Senior IC Trust & Safety Operations Lead (Moderation & AI)
Builds
Scalable compliance solutions, moderation technologies, and AI tools for content safety
Domain
Livestreaming, UGC platforms, Trust & Safety, AI/ML
Deliverable
production ML models | product features
Required skills
Content moderation policy design, team leadership, compliance strategy, AI/ML system evaluation, stakeholder management, operational efficiency optimization, vendor management, risk assessment, data-driven decision making, cross-functional project leadership
Preferred skills
Technical background in Engineering/Data Science/ML/AI, AI-first mindset, experience with visual/audio/text recognition models
Technologies
TheHive.ai, Google Gemini, AI moderation systems, visual/audio/text recognition models
Responsibilities
Design and improve content moderation policies; lead and mentor moderation teams; investigate escalations and complaints; build strategic roadmap for moderation capabilities; manage relationships with third-party vendors; define and monitor moderation KPIs; drive workflow automation and tool improvements; partner with Product/Engineering/AI teams on new moderation tools.
Seniority
Senior, hands-on IC with leadership responsibilities
