Salesforce QA Analyst
Core
Develop test plans, cases, and data; perform manual functional, regression, integration, and end-to-end testing for Salesforce and comparable SaaS/CRM platforms.
Role type
Senior QA Analyst (Salesforce/CRM)
Builds
Salesforce and comparable SaaS/CRM platforms
Domain
Software Quality Assurance / CRM / SaaS
Required skills
Manual functional testing, regression testing, integration testing, end-to-end testing, automated test script contribution, defect lifecycle management, Agile delivery practices, test plan development, test case creation, test data management, release-readiness prioritization
Preferred skills
CI/CD pipeline experience, risk prioritization
Technologies
Salesforce, QA tools, frameworks, CI/CD pipelines
Responsibilities
Analyze business and technical requirements to develop test plans, test cases, test data, and testing objectives. Perform manual functional, regression, integration, and end-to-end testing. Analyze automated test results and contribute to automated test scripts using QA tools and frameworks. Identify, document, report, and help resolve defects by verifying fixes with developers. Maintain test documentation and provide testing reports and status updates to stakeholders. Collaborate with developers, product managers, and other stakeholders on system functionality and release readiness. Participate in Agile ceremonies and suggest improvements to testing processes and methodologies.
Seniority
Senior, hands-on IC
