FDE/DevOps at global leader in media delivery!

## Job Title FDE/DevOps at global leader in media delivery! ## Offer Net Insight is a global technology leader powering large-scale live broadcast and media networks, connecting millions of viewers during the world’s biggest events. Since 2021, the company has been scaling a new Synchronization business powered by its patented Zyntai platform — already influencing the global 5G ecosystem. We are now looking for a Senior Forward Deployed Engineer (FDE) to join the Customer Success Synchronization group. This is a highly independent, senior role where you work close to customers, product, and R&D — with real influence from customer need to production-ready solution. ## Why Net Insight - World leader in media networks and resource optimization - Work with cutting-edge Cloud, Kubernetes, OpenShift, and AI technologies - Flat organization, strong teamwork, and open culture - Family-friendly workplace with flexible arrangements - Global customers and mission-critical real-world impact - Skilled, collaborative colleagues and unusually low turnover ## About the Role As a Forward Deployed Engineer, you ensure that Net Insight’s cloud-native platforms are reliable, scalable, and secure in real production environments. The role sits at the intersection of DevOps, Infrastructure, Systems Engineering, and customer-facing engineering. You act as a key technical bridge between complex customer Kubernetes/OpenShift environments and internal R&D teams. A central part of the role is taking a holistic, end-to-end systems perspective — tying together infrastructure, platform, deployment, and operations so everything works reliably in mission-critical scenarios. You will design, deploy, and operate solutions, support customer onboarding, troubleshoot complex systems, and contribute directly to product development based on real customer feedback. The workload can be intense during onboarding phases, but the impact and learning opportunities are significant. ## Responsibilities - Design, deploy, and operate containerized applications in Kubernetes / OpenShift - Own production environments with focus on availability, performance, and security - Lead troubleshooting, root cause analysis, and technical investigations - Act as technical integrator across infrastructure, platform, and application layers - Collaborate with customers on architecture and high-level design - Work closely with R&D teams and contribute to product development - Create and maintain technical documentation ## Requirements - You enjoy working in complex environments and assembling many moving parts into stable, scalable systems - You are comfortable moving between hands-on engineering, customer discussions, and internal collaboration - You thrive in small, autonomous teams and enjoy learning, evolving, and sharing knowledge - Technical experience includes: - DevOps, Systems, Infrastructure, or SRE roles in Kubernetes/OpenShift environments - Operating mission-critical, cloud-native platforms and distributed systems - Strong Linux skills - Automation, Infrastructure as Code, and CI/CD pipelines - End-to-end systems thinking - Strong communication skills in both technical and non-technical contexts ## About Net Insight Net Insight is a global leader in media networks, resource optimization, and streaming solutions. With 25+ years of experience, over 500 customers in 70+ countries rely on Net Insight for mission-critical media services. Net Insight is listed on Nasdaq Stockholm. Learn more at netinsight.net ## About Pinetree At Pinetree, we have a vision and mission to differentiate ourselves from the crowd and are Sweden's contenders in talent search and matching. By working as an agency, the value to you as an employee is that we have a wide network of partner companies that we continuously ensure high-quality standards. This recruitment is direct employment at Net Insight AB and all applications, questions, administration, and recruitment processes are managed by Pinetree AB.