Part Time Customer Service & Sales Consultant CAIRNS
Core
Frontline retail support assisting customers with product selection, service activation, and basic troubleshooting to drive sales and store performance.
Role type
Retail Customer Service & Sales Consultant
Builds
Telecom services, mobile plans, and consumer electronics for individual customers
Domain
Telecommunications / Retail
Deliverable
product features
Required skills
consultative selling, customer service, product knowledge, KPI tracking, solution-oriented problem solving
Preferred skills
previous customer-facing experience, resilience, adaptability
Technologies
Telstra retail systems, mobile devices
Responsibilities
Assist customers with product selection and service activation, provide informed guidance on latest gadgets and services, meet and exceed sales targets and KPIs, collaborate with team to achieve store goals
Seniority
Entry-level, frontline IC