Technical Support Engineer
Core
Monitoring infrastructure, diagnosing problems, responding to alerts, and performing basic DevOps tasks.
Role type
Technical Support Engineer (Infrastructure/DevOps)
Builds
Monitoring rules and alerting systems
Domain
SaaS, Cloud Infrastructure
Deliverable
infrastructure
Required skills
Linux, AWS, Docker, CI/CD, monitoring, version control systems
Preferred skills
Terraform, k8s, Prometheus, Grafana
Responsibilities
Monitor infrastructure, diagnose problems, respond to alerts, create/improve monitoring rules, perform basic DevOps tasks, document work
Seniority
Junior to Mid-level
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