Technical Specialist
Core
Lead technical claims excellence and provide expert guidance on complex workers' compensation matters within a self-insurance environment.
Role type
Senior IC technical claims manager (self-insurance)
Builds
Positive injury management outcomes and governance frameworks
Domain
Workers' compensation / Self-insurance / Aged care
Deliverable
client delivery
Required skills
Managing complex physical and psychological injury claims, Coaching and mentoring claims professionals, Stakeholder management, Continuous improvement mindset, Experience with common law matters and adverse decision reviews
Preferred skills
Experience with WorkCover Queensland, Experience with third-party administrators
Technologies
WorkCover Queensland scheme
Responsibilities
Provide specialist guidance across complex claims, Mentor and support Claims Advisors, Contribute to governance and audit activities, Drive positive claim and injury management outcomes
Seniority
Senior, hands-on IC