eCommerce Merchandising Lead
Core
Own end-to-end merchandising workflows, standards, and execution to ensure product discoverability and seamless customer experiences across Kogan.com and subsidiary sites.
Role type
Senior eCommerce Merchandising Lead
Builds
Product navigation, search functionality, and promotional campaigns
Domain
Retail eCommerce
Deliverable
product features
Required skills
Strategic planning, workflow management, data analysis, stakeholder liaison, team mentoring, process optimization
Preferred skills
Experience in Retail or eCommerce, understanding of customer journey principles
Technologies
Dashboards, analytics tools
Responsibilities
Prioritize BAU, projects, and seasonal campaigns against commercial goals; Build and refine best-practice standards and auditing frameworks; Act as escalation point for workflow blockers; Report on performance and KPIs; Lead the merchandising roadmap; Liaise with Purchasing, Marketplace, and Engineering; Mentor the Merchandising team