Director, Forward Deployed Engineering
Core
Lead the Forward Deployed Engineering team to integrate Chalk's ML data platform with customer engineering teams in healthcare, finance, and consumer tech, driving technical pilots, onboarding, and account expansion.
Role type
Director, Forward Deployed Engineering
Builds
Customer-facing engineering pipelines, technical pilots, and onboarding processes for fraud prevention, identity verification, and clean energy use cases.
Domain
Machine Learning Infrastructure / Data Platforms / Enterprise SaaS
Deliverable
production ML models | product features | client delivery
Required skills
Python, SQL, customer-facing engineering leadership, pre-sales and post-sales strategy, team building and retention, technical architecture, executive communication, process design for scaling engineering functions
Preferred skills
ML infrastructure experience, regulated industry (fintech/healthcare) experience, scaling customer-facing functions from single-digit to multi-team
Technologies
Python, SQL
Responsibilities
Lead and scale the FDE team across New York and San Francisco; define the operating model for the FDE function; own support systems and escalation paths; partner with Sales on technical pilots and GTM strategy; channel customer learnings into the product roadmap; solve hard technical problems for customers; serve as executive technical counterpart to customer leadership; define career paths for FDEs
Seniority
Director, hands-on IC with leadership responsibilities