Customer Service Representative
Core
First point of contact for customers, processing orders, handling enquiries, and ensuring positive, professional interactions.
Role type
Customer Service Representative
Builds
Order processing and customer support for an industrial hose and fittings brand
Domain
Industrial / Hydraulics
Deliverable
client delivery
Required skills
Customer service experience, computer skills, communication, relationship-building, attention to detail, multitasking
Preferred skills
Pronto experience, hydraulics/hose and fittings knowledge, automotive or engineering background
Responsibilities
Process orders, handle customer enquiries, resolve problems, maintain accurate records, coordinate with internal teams
Seniority
Entry to Mid-level, individual contributor
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