Senior AI Engineer
Core
Building and shipping LLM-powered tools and agents that transform Voice of Customer data (calls, conversations, emails) into searchable, actionable insights for the bank.
Role type
Senior hands-on IC AI Engineer (LLMs & RAG)
Builds
Production AI systems, LLM agents, and semantic search pipelines for customer data
Domain
Fintech / Banking / Unstructured text analytics
Deliverable
production ML models
Required skills
Python, LLMs (OpenAI/Anthropic/open-source), embeddings, vector databases, RAG, semantic search, model deployment, cloud data warehouses, full-stack API integration
Preferred skills
conversational/transcript data experience, financial services or regulated environment experience
Technologies
OpenAI, Anthropic, BigQuery
Responsibilities
Design and build LLM-powered tools from concept to production, deploy and monitor models in regulated environments, evaluate model quality and safety, integrate AI pipelines with full-stack interfaces
Seniority
Senior, hands-on IC
