Senior Manager Customer Engineering - Paris/Nantes (x/f/m)
Core
Leading the Tech Implementation & Data Migration Engineering teams to manage the full technical integration cycle for Doctolib clients, including API implementation and data migration from existing systems.
Role type
Senior Manager, Customer Engineering (Delivery & Data)
Builds
Technical integrations, data migration pipelines, and API solutions for healthcare clients
Domain
Healthcare SaaS, Data Engineering, API Integration
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Team management (including managers), technical delivery leadership, SQL, API design (REST, auth, monitoring), data quality & ETL, strategic cross-functional collaboration, process automation
Preferred skills
VoIP integration experience, GenAI tooling usage, low-code/scripting automation, experience in highly regulated sectors
Technologies
SQL, REST APIs, ETL tools, Jira, Slack, GenAI models (ChatGPT, Claude, Copilot)
Responsibilities
Manage and develop Team Managers and individual contributors; ensure delivery quality and performance across the scope; structure multi-team organization; pilot transformation initiatives (automation, AI integration); collaborate strategically with Sales, Product, and Engineering; define standards and processes for Customer Engineering
Seniority
Senior Manager, hands-on leadership with strategic scope