Category Supervisor
Core
Lead commercial performance and customer experience for a specific retail category within a store, ensuring brand standards and sales targets are met.
Role type
Category Supervisor
Builds
Retail category operations and sales performance
Domain
Retail
Deliverable
product features
Required skills
team leadership, sales target management, visual merchandising standards, product knowledge training, customer advisory, sales conversion optimization, inventory replenishment supervision, campaign execution, analytical interpretation of sales indicators
Preferred skills
experience in fashion, apparel, beauty, or lingerie categories, managing high-volume stores, knowledge of conversion/ticket/productivity metrics
Technologies
none
Responsibilities
Lead commercial operations and category performance; ensure sales targets and KPIs are met; supervise product presentation and visual merchandising standards; train the team on product knowledge; lead and develop the sales team; participate in hiring and onboarding; analyze sales indicators to identify improvement opportunities; implement actions to boost sales and conversion; ensure product availability and replenishment; guarantee a differentiated customer experience; collaborate with Store Manager and Operations; monitor brand standards and propose corrective actions
Seniority
Mid-level, hands-on IC