MECCA Belconnen - Floor Manager
Core
Lead store operations and team performance for a new prestige beauty retail location, partnering with the Store Manager to deliver exceptional customer experiences and drive commercial results.
Role type
Senior retail floor manager (2IC)
Builds
High-performing retail teams and operational excellence in a new store environment
Domain
Retail / Beauty / Cosmetics
Deliverable
product features
Required skills
Team leadership and coaching, customer experience management, commercial performance driving, operational planning, KPI analysis, stakeholder partnership
Preferred skills
Passion for beauty industry, adaptability, influence, people development
Responsibilities
Partner with Store Manager to launch and manage new store operations, coach and mentor team members to build capability, drive commercial goals and KPIs, ensure operational excellence and store readiness, create inclusive team culture, deliver exceptional customer interactions
Seniority
Senior, hands-on IC