Client Services Officer (Accounts)
Core
Maintain customer records, process accounts receivable, and ensure payment collection for goods and services.
Role type
Client Services Officer (Accounts Receivable)
Builds
Invoices, account statements, financial reports, and payment allocations for a faith-based care organization.
Domain
Non-profit / Aged Care / Finance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Accounts receivable process management, invoicing, payment processing, debt collection, account reconciliation, data entry, general ledger reconciliation, Microsoft Office proficiency, basic accounting principles (GST), attention to detail.
Preferred skills
Experience with Aged Care systems.
Responsibilities
Provide first point of contact for accounts receivable enquiries, check Resident Agreements for compliance, generate invoices and account statements, perform account reconciliations, manage outstanding debtors, produce monthly financial reports, investigate and resolve discrepancies, liaise with internal staff and external customers.
Seniority
Mid-level, hands-on IC