Senior Product Manager
Core
Own the end-to-end guest experience product for a global hospitality SaaS platform, integrating AI to personalize offers and automate guest interactions.
Role type
Senior Product Manager (AI & Portals)
Builds
React-based guest portal, pre-check-in flows, smarter upsells, direct rebooking, and AI-driven guest support features.
Domain
Hospitality technology / AI / SaaS
Deliverable
product features
Required skills
Product strategy and adoption, hands-on AI tool usage, technical trade-off analysis, commercial judgement, B2C/B2B2C funnel optimization, stakeholder influence
Preferred skills
Experience with checkout/purchase funnels, mentoring product managers, rapid prototyping
Technologies
React, AI tools
Responsibilities
Shape the post-booking journey (pre-stay to post-stay), turn AI opportunities into trusted features, prototype and test with guests/properties, track reviews and revenue metrics, launch with go-to-market teams, mentor fellow product managers
Seniority
Senior, hands-on IC