Support Worker (NPSM)
Core
Provide person-centred, recovery-focused psychosocial support to individuals with severe mental health challenges, assisting with daily living, personal care, and community access.
Role type
Support Worker (NPSM Program)
Builds
Independence, confidence, and wellbeing for clients not currently receiving NDIS or state/territory support.
Domain
Mental health / Social care / Aboriginal and Torres Strait Islander communities
Deliverable
physical/clinical work
Required skills
Empathy, relationship building, case note documentation, policy adherence, basic computer skills, cultural competency with Aboriginal and/or Torres Strait Islander people
Preferred skills
Experience in similar roles, ability to work independently and in teams
Technologies
Case management systems (implied by case notes/records)
Responsibilities
Assist clients with daily living, personal care, appointments, and community services; Monitor client progress and maintain accurate case notes; Build positive relationships with clients, families, and professionals; Participate in ongoing training and professional development.
Seniority
Entry to Mid-level