Technical & Injury Management Specialist
Core
Provide technical guidance on complex workers compensation claims and implement proactive injury management strategies for the hospitality industry.
Role type
Technical & Injury Management Specialist
Builds
Workers compensation insurance solutions for hotels, pubs, and clubs
Domain
Insurance / Workers Compensation / Hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
NSW workers compensation scheme expertise, injury management in fast-paced environments, long-term and litigated claims management, work capacity assessment, treatment approval knowledge, coaching and mentoring, stakeholder relationship building
Preferred skills
Ability to manage competing priorities, practical advisory skills
Technologies
AI-powered technology
Responsibilities
Provide technical guidance to claims teams on complex claims and legislative requirements, Develop and implement proactive injury management strategies, Provide specialist coaching and one-on-one support to claims team members, Support teams with complex work capacity, treatment and long-term claim decisions, Review claims management practices and identify emerging trends and opportunities for improvement, Work with Team Leaders to develop strategies that support team performance and outcomes
Seniority
Mid-Senior, hands-on IC
