CareerPlan

Customer Service Specialist

Hornsby, New South WalesFull-time2026-09-22 → 2026-10-22
On-site · Australia

Core

Serve as the first point of contact for retail banking needs and help customers meet financial goals through savings, insurance, and personal lending products.

Role type

Customer Service Specialist / Personal Banker

Builds

Retail banking products and lending solutions for local community customers

Domain

Banking / Financial Services

Deliverable

product features

Required skills

sales, lending, customer support, product matching, compliance adherence

Responsibilities

Help customers meet financial goals through savings, insurance, and personal lending products; Deliver sales and lending results; Support customers by matching products and solutions to needs; Protect customers through strict adherence and compliance to policies and regulations