Assertive Outreach Worker
Core
Conducting assertive, persistent outreach to identify, engage, and support people sleeping rough in Melbourne to achieve sustainable housing and support outcomes.
Role type
Senior IC social worker / outreach specialist
Builds
Street-level service delivery, interim housing support, and referrals to housing and accommodation options for homeless individuals.
Domain
Social services / homelessness support / public sector
Deliverable
physical/clinical work
Required skills
assertive outreach, case management, complex needs support, housing system knowledge, advocacy, relationship building, boundary setting, assessment tools utilization, PC-based office applications
Preferred skills
tertiary qualification in human services or social work, lived experience of homelessness, experience with marginalized populations
Responsibilities
Finding and engaging people sleeping rough; providing purposeful assistance to clients with complex needs; completing referrals to service coordination projects; sensitively surveying people to provide program intelligence; offering timely support including assessment and advocacy; assisting clients in seeking suitable housing options; ensuring clients are exited to appropriate supports.
Seniority
Mid-level, hands-on IC