Client Rostering Specialist
Core
Coordinate Support Worker rosters to ensure clients receive reliable, consistent support services.
Role type
Client Rostering Specialist
Builds
Staffed support services for clients
Domain
Disability support / Aged care
Required skills
rostering, administration, disability support, aged care, customer service, communication, attention to detail, record-keeping, prioritization, computer skills
Preferred skills
Visual Care system experience
Responsibilities
Coordinate forward and in-day rostering, match skilled Support Workers to client services, respond to roster changes and urgent coverage requirements, monitor workforce capacity and overtime, maintain accurate information in Visual Care, coordinate buddy shifts and onboarding, communicate service changes, document cancellations and adverse events, participate in rotational after-hours coordination
Seniority
Mid-level, hands-on IC