Network Category Performance Specialist
Core
Partner with clinics, franchise partners, and business leaders to strengthen capability, lift category performance, and ensure consistent technical excellence across Laser, Skin, and Body service offerings.
Role type
Senior IC clinical category performance specialist (aesthetics)
Builds
Clinical capability, treatment protocols, and category performance across a national network of clinics
Domain
Healthcare / Clinical Aesthetics / Laser and Skin Treatments
Deliverable
physical/clinical work
Required skills
Skin and Laser Hair Removal treatment delivery, clinical aesthetics expertise, treatment planning, client consultation, coaching and mentoring, stakeholder engagement, protocol development, new product/device rollout support
Preferred skills
Body treatment category experience, clinic opening/implementation project experience, supplier/manufacturer collaboration
Technologies
None stated
Responsibilities
Identify performance opportunities and capability gaps across clinics and regions; Deliver advanced coaching, education, and mentoring across treatment categories; Support targeted clinic performance improvement initiatives; Build technical capability and clinical confidence across therapist teams; Partner with suppliers to deliver education programs; Support implementation of new products, devices, and treatments; Develop and refine treatment protocols and technical resources; Manage category support tickets and identify trends; Gather clinic feedback to improve performance; Provide operational and technical input into new product development and promotional activities
Seniority
Senior, hands-on IC