Rates Officer
Core
Process account enquiries, manage ownership changes, handle direct debit payments, and follow up on outstanding debts for residents and property owners.
Role type
Rates Officer
Builds
Municipal revenue collection and debt management system
Domain
Local Government / Municipal Finance
Deliverable
client delivery
Required skills
Accounts receivable management, debt collection, customer service, record keeping, payment processing
Responsibilities
Process account enquiries and change of ownership, process direct debit payments, follow up outstanding debts, maintain accurate records, engage with residents and the Valuer General's office
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