Customer Solutions Engineer (Australia)
Core
Design, estimate cost, and propose satellite communications solutions for enterprise and government customers in the Asia-Pacific region.
Role type
Senior Customer Solutions Engineer (Satellite Communications)
Builds
Pre- and post-sales technical solutions for Telesat's Lightspeed LEO and GEO satellite constellations
Domain
Satellite communications, telecommunications, and global broadband connectivity
Deliverable
product features
Required skills
Systems engineering, RF link analysis, satellite communications, cost estimation, technical proposal development, network performance analysis, solution design, customer requirement gathering, trade show presentation
Preferred skills
RF hardware expertise, carrier/MNO account support, MEF 3.0 standards, OSI Layer 1-3 protocols, 3G/4G/5G networking, network management platforms, Cisco/Juniper certifications
Technologies
Lightspeed constellation, SolarWinds, WhatsUp Gold, MPLS, Carrier Ethernet, IP, VPN, firewalls, 3G/4G/5G
Responsibilities
Design and propose Lightspeed communications solutions based on customer requirements; validate technical details with Global Sales and customer engineering teams; present proposals and lead customer meetings; identify new revenue opportunities within the product portfolio; plan network upgrades and resolve service issues; collaborate with Marketing and Product teams on capacity; participate in trade shows and technical demonstrations.
Seniority
Senior, hands-on IC
